Choosing the Long-term Care Insurance Company That’s Right for You

By | September 15, 2009

Becoming familiar with the foundational features and options of a good long-term care insurance (LTCI) policy requires taking enough time to educate yourself before making your final decision. This will help ensure that you get the policy that will best fit your particular needs. The very next step would be to find the right insurance provider that will be right for you. Since there are a number of LTCI carriers to choose from, here are a few suggestions for  selecting a company that offers a quality product and is worthy of your trust in the many years ahead.

Among the companies that offer LTCI, there are a few that have an outstanding reputation. What I mean is that these companies have already distinguished themselves over a long period of time as financially solid, rate-stable carriers with an excellent customer service record. The only problem is that we see so many stories in the media these days of other LTCI companies whose record in these areas is being seriously challenged. It’s been reported that some have appeared to excessively deny claims in order to make a profit. Others have had to request hefty premium increases due to a much higher number of claims than they had projected. While these stories may hold some truth,  what we don’t hear is the good stuff: LTCI companies that really adhere to their claims of the  customer being #1.

In the June 18, 2007 issue of the Newsweek magazine recommended the following four companies as being major carriers that can be worthy of your consideration: Genworth, John Hancock,  MetLife, and Allianz Life. But this does not mean that there are no other fine companies out there represented in the LTCI field, but the four carriers identified by Newsweek are among the oldest and financially strongest in the industry. They also have extremely favorable records of customer satisfaction.

Genworth, John Hancock, MetLife and Allianz Life are all fine choices if you are in excellent health. But if you have health issues which are not serious enough to render you uninsurable, but will most likely disqualify you for ” preferred ” rates, the company you choose can have a significant impact on your premium. The reason for this is that each company has its own underwriting procedures that it uses for rating policyholders. These procedures can vary greatly from one company to the next. For instance, one company will not issue a ” preferred ” rating  to someone who uses even a single blood pressure medication while others will allow the use of up to four of these  medications and still award the highest rate classification for long term care

Once you have more serious health conditions, the difference in the way individual carriers treat those issues can  be even more dramatic. In other words, some health conditions that one carrier may accept may be cause for rejection  by another provider. This is where the help of a knowledgeable, experienced agent who can choose  from several top companies in the LTCI field, can be a real asset in finding the company that is not only  trustworthy and reliable, but also best fits your particular needs and home health care history.




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